Do I need to log in to place an order on your site?

  • No, it is not necessary but allows convenience to wishlist items and have a record of previous orders.
  • Accounts holders also receive discount updates from time to time.

How long will my order take to reach me?

  • In any business day, orders placed before 10 AM are dispatched on the same day itself. For 10 AM onwards, we dispatch your order the following business day.
  • With the exception of some regional areas, your package reaches you in 2-7 working days.
  • Note: In rare occasions, your order might get slightly delayed but rest assured that we always strive to dispatch your order as quickly as possible.

What are your opening hours?

Our online store is open 24*7. You can easily place your orders at any time of your convenience

I’ve forgotten my password or wish to change it :

Use the “password reset” option to enter your registered email address. You will then be sent a password reset link at this email address.

Is there a minimum order?

  • We offer no minimum order condition.
  • We have a flat shipping rate of $9.99 on all orders across Australia.
  • However, if any order fall in extra postage bracket, we inform you at the earliest.

Can I place an order over the phone and give you my credit card details?

  • We don’t accept phone orders.
  • To keep your transaction secure, we offer following modes of payment when checking out.
  • Visa & MasterCards or “Verified by Visa” or “MasterCard SecureCode”.
  • PayPal: Pay with credit card via PayPal or pay with PayPal.
  • Direct Deposit: Pay either via internet banking or by visiting a local bank to pay the money directly into our bank account. For Direct Deposit, we will provide you with our banking details once your order has been placed.

Why We Don’t Have Phone Support?

  • We are not providing phone service at the moment. Instead, you can expect a prompt response here through our contact us page.
  • Whether you have sales or administration inquiries, you can use our website to reach us.
  • The savings which we receive in turn are passed onto our customers by providing the most affordable shopping in Australia.
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